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The Grace Toll

The Grace Toll

Summary: How can teams stop letting the past shape the future? In this article, Mark S. Kenny explains the hidden organizational cost of unresolved history, what he calls the Grace Toll, and why grace can help teams move forward without ignoring accountability.  ...
Stop Trying to Build Trust

Stop Trying to Build Trust

Summary: How do you build trust on a team or across an organization? In this article, Mark S. Kenny explains why trust isn’t built directly, but accumulated through the small, everyday interactions between people.   We all know how important it is to build trust....